A Wearable At-Home Health Monitor
Philosophy: People First
A Wearable At-Home Health Monitor | Proteus Digital Health | 2011-2013
The Need: Broad Adoption
Our goal was a BluetoothTM connected, fully disposable wearable designed for broad adoption. Our early monitor (built before I joined) required a Ph.D. to turn on and looked like a piece of lab equipment.
The Design: A User-Centric Mental Model
I pushed the team to define a user-centric mental model. The device has one button and one LED, and we shifted from overloading the button with multiple functions to presenting only one function from the user’s perspective: talk to my phone now. This allowed users to quickly learn and then remember how to use the device.
We next focused on industrial design to evoke a personal consumer device. When research suggested discomfort with disposing electronics, we shifted to a two-piece model with reusable electronics. We aimed for comfort, minimizing the hard footprint and using a soft adhesive cloth for the rest. A packaging study explored how the product could fit seamlessly into the home while optimizing production and distribution.
My Role: Head of Department
I articulated our interaction strategy and attended frequent reviews to ensure implementation maintained the vision. I identified external industrial design and user research resources and closely managed all design execution.